Effective communication and consultation enable people in an organisation to perform at their best. Employees should know what you expect of them by way of conduct, performance and responsibilities. They should also be provided with an opportunity to feel involved and make their views known to you on issues that affect them.
The workplace never stands still and central to dealing with change in working practices and procedures are good communication and consultation.
Employers should have a communication and consultation policy which sets out the ethos of the organisation and tells employees how information is shared. Line managers and supervisors are key links in the chain and should be given appropriate training and guidance.
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