From today, all employees with 26 weeks’ service have the right to make a “flexible working” request, ie a request to change their hours/pattern of work. Previously, this only applied to parents or carers.
In effect, this is a right to request, not a right to get. Employers must deal with the request reasonably and respond within 3 months. Requests can be refused for business reasons (eg cost). Only one request can be made per 12 month period.